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We pride ourselves in handling your orders quickly and efficiently. We offer free delivery on all orders. Place your order before 3pm Monday to Friday and we'll deliver it within 2-4 working days. We exclusively ship with our trusted courier partner DHL Express, using only their premium services. All orders are sent via a tracked method and require a signature at the point of delivery. Please consider this when selecting your delivery address/location.
The warranty cover starts from the date that the item was received by you.
Our Refurbished Devices Grading Criteria
All of our devices are subject to a rigorous 98-point quality control test at our state-of-the-art UK based facility, so you can purchase with 100% peace of mind that you’ll receive only the best quality products from us in the condition they are advertised. All of our devices are supplied as below without exception:
Unlocked and can be used internationally on any mobile network
Grade A: Pristine
These devices are as good as new. They have no visible marks on the screen or housing. They are in tip-top condition, ta-da!
Grade B: Excellent
These devices are in excellent condition. They may have scratches on the screen and/or housing which are only noticeable upon an extremely close inspection. They are a great value alternative to our Pristine devices.
Grade C: Good
These devices are in good condition. They will show signs of moderate use on the screen and have the odd bump and/or scuff on the housing. Rest assured, this will not affect the functionality of the device. A good device, a good price.